Orders can be canceled free of charge before shipping .
Once the order has been shipped, you will receive the name of the shipping provider and the tracking number.
Cancellations are no longer possible once the order has been shipped.
2. Custom-made products
For orders placed more than 12 hours ago, the following applies: For any cancellation or change request (e.g. size, color, material), the customer will pay 25% of the product price .
Orders that have already been shipped cannot be canceled .
Exklusive Angebote – nur hier, nicht auf Amazon oder OTTO.
